Reverse Vending Service and Support

RVM- INSTALLATION

RVM SYSTEMS - SAFETY FIRST

Our Installation and Maintenance teams always wear branded RVM Systems uniforms, carry identification badges and have been checked and registered with Disclosure Scotland and all relevant bodies.

The stringent checks made by Disclosure Scotland makes sure that unsuitable people don't work with vulnerable groups, including children and protected adults.  About Disclosure Scotland

Our RVM Systems UK installation and maintenance team have worked in most Deposit Return Schemes around the world. We have over 34 years Deposit Return/Reverse Vending experience.

We have a huge Maintenance Depot in Broxburn Scotland and a UK network of offices,parts hubs and spares enabling a full UK wide coverage.

The latest Reverse Vending technology is modular and even large installations can be installed in one day.

This reduces downtime and the new equipment can be operational immediately. User training and detailed technical drawings are always included

RVM- WARRANTY AND SERVICE

We deliver all Reverse Vending Systems (RVM's) with 12 month warranty, we provide the highest levels of service and maintenance.- ask for more information.

Why choose RVM Systems?

Advance Remote Monitoring

All installed machines are monitored 24/7 from our dedicated service and support centre in Broxburn Scotland.

Always available

Our dedicated Service and Support Call Centre is open every day from 9am to 5pm and calls logged out of hours.

Reliable Know-How

The majority of faults can be solved by telephone support and remote control management.

 

Training and Support

Staff Training 

We train your staff at your site on "How to manage" the machines and have online help videos to help and remind your staff how to trouble shoot or undertake easy tasks such as changing bags and replacing printer rolls. We are able to revisit for refresher training or train new employees or shift workers.

RVM Systems Academy

We are able to train large numbers of people with our bespoke "RVM Systems Academy" that enables groups or large numbers of staff to be trained quickly and efficiently, for groups of over twenty people. *subject to terms.

Service Level Agreements

We have several different service-level agreement options which will always be competitively priced.

TOP